Job Description

It's more than a career, it's a calling
WI-SSM Health Dean Medical Group Madison North High Point

Worker Type:

Regular

Job Highlights:

Join a team where your work matters-every moment, every patient, every community. At SSM Health, you'll be empowered to grow, supported to thrive, and inspired to make a lasting impact.

Three years of technical experience is required for this role.

Department: West Laboratory
Schedule: Monday - Friday 7:00 am - 3:30 pm or 7:30 am - 4:00 pm depending on department needs | no weekends, holidays, or nights!

Apply today. SSM Health - We bring out the incredible in you, everyday.

Job Summary:
Provides day-to-day operational leadership by coordinating workflow, supporting staff, and ensuring timely, high-quality service delivery within the assigned laboratory area. Serves as a key on-site resource by prioritizing work, troubleshooting operational and technical issues in real time, supporting training and competency activities, and reinforcing standard work. Partners closely with Laboratory Leadership to promote quality, compliance, efficiency, and continuous improvement while maintaining a balanced workload and consistent operational performance.

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Schedules, plans and delegates daily assignments. Provides feedback during performance review process.
• Leads daily operations and workflow execution by prioritizing work, coordinating coverage, and ensuring daily production/testing goals are met.
• Delegates and coordinates tasks across the team to drive timely completion of assigned work, projects, and routine deliverables while maintaining balanced workload distribution and proper staffing coverage.
• Serves as the primary resource for staff by providing hands-on support, answering questions, and guiding best practices during daily work.
• Troubleshoots and resolves technical or process issues in real time, including instrument issues and workflow breakdowns; perform or coordinate advanced periodic maintenance when needed.
• Maintains and monitors department equipment readiness, including quality control review, calibrations, functionality checks, and ensuring required logs are completed accurately.
• Supports onboarding, training, and mentorship, including orienting new employees, coaching staff and assisting with competency activities and ongoing skill development.
• Assists in keeping policies, procedures, and technical documentation current, ensuring staff follow approved methods and updating manuals/SOPs within assigned areas of responsibility.
• Participates in validation/verification and implementation support for new instrumentation, methods, or workflows, ensuring documentation is complete and operationalized for daily use.
• Drives quality and compliance support by helping review quality activities, supporting accreditation readiness and performance improvement, following up on nonconformances/events, and coordinating remedial training or documentation as appropriate.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

EDUCATION

• Associate's degree in relevant field

EXPERIENCE

• Three years' technical experience in a laboratory setting

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

State of Work Location: Missouri, Mid-Missouri & Wisconsin

• Clinical Laboratory Scientist (CLS) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Scientist (MLS) (International Included) - American Society for Clinical Pathology (ASCP)
• Or

• Medical Lab Scientist (MLS) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Association for Bioanalysts (AAB)

• Or
• Medical Technologist (MT) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Blood Banking (BB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Chemistry (C) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Cytogenetics (CG) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Hematology (H) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Microbiology (M) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Molecular Biology (MB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Blood Banking (SBB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Chemistry (SC) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytology (SCT) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytometry (SCYM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Microbiology (SM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Molecular Biology (SMB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Clinical Laboratory Technician (CLT) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Technician (MLT) - American Association for Bioanalysts (AAB)
• Or
• Medical Laboratory Technician (MLT) - American Medical Technologists (AMT)
• Or
• Medical Laboratory Technician (MLT) (International Included) - American Society for Clinical Pathology (ASCP)

State of Work Location: Oklahoma & Illinois

• Clinical Laboratory Scientist (CLS) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Laboratory Scientist (MLS) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Medical Lab Scientist (MLS) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Association for Bioanalysts (AAB)
• Or
• Medical Technologist (MT) - American Medical Technologists (AMT)
• Or
• Medical Technologist (MT) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Blood Banking (BB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Chemistry (C) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Cytogenetics (CG) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Hematology (H) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Microbiology (M) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Scientist or Technologist in Molecular Biology (MB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Blood Banking (SBB) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Chemistry (SC) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytology (SCT) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Cytometry (SCYM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Microbiology (SM) (International Included) - American Society for Clinical Pathology (ASCP)
• Or
• Specialist in Molecular Biology (SMB) (International Included) - American Society for Clinical Pathology (ASCP)

Work Shift:
Day Shift (United States of America)

Job Type:

Employee

Department:

5800040164 West Lab

Scheduled Weekly Hours:
40

SSM Health is an Equal Opportunity Employer. SSM Health provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. Click here to learn more.

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